Privacy Policy

Last updated: October 26, 2023

Welcome to Quiverton FinPlan. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how Quiverton FinPlan collects, uses, discloses, and protects information that applies to our service, and your choices about the collection and use of your information.

1. Information We Collect

We may collect several types of information from and about users of our Service, including:

  • Personal Identification Information: Name, email address, postal address, phone number, date of birth, etc., provided when you register for our service, subscribe to our newsletter, or contact us.
  • Financial Information: Bank account details, transaction history, credit card numbers, which are necessary for providing our financial management services. Note: We use advanced encryption and third-party secure payment processors to handle sensitive financial data; we do not store raw payment card numbers on our servers.
  • Usage Data: Information about how you access and use the Service, such as your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to track activity on our Service and hold certain information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our Service.
  • To process your transactions and manage your accounts.
  • To improve, personalize, and expand our Service.
  • To understand and analyze how you use our Service.
  • To develop new products, services, features, and functionality.
  • To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.
  • To send you emails.
  • To find and prevent fraud.

3. Sharing Your Information

We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes without your explicit consent, except as described in this Privacy Policy:

  • Service Providers: We may share information with third-party service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers require controlled access to your information to perform their functions and are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Quiverton FinPlan, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred.

4. Data Security

We implement a variety of security measures designed to maintain the safety of your personal information. These include:

  • Encryption: All sensitive data, especially financial information, is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway provider's database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
  • Access Controls: Access to personal data is restricted to employees, contractors, and agents who need to know that information in order to operate, develop, or improve our Service.
  • Regular Audits: Our systems undergo regular security audits and vulnerability assessments.
Data security illustration with a shield icon and digital lines representing strong protection.

While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. No method of transmission over the Internet, or method of electronic storage is 100% secure.

5. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights facilitated by GDPR. Quiverton FinPlan aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@quivertonfinplan.co.uk.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: support@quivertonfinplan.co.uk
  • By phone: +44 20 7946 0888
  • By mail: Quiverton FinPlan, 315 Bishopsgate, Floor 7, London, Greater London, EC2M 3JY, United Kingdom